IT Systems Administrator - Financial Services

Dunham & Associates Investment Counsel is a San Diego-based asset management and trust services firm serving independent financial advisors and RIAs across the country. We believe in accountability, putting our clients first, and constantly striving for growth. Since 1985, Dunham has grown to become a multi-billion-dollar firm, working with close to 1,400 Financial Advisors across all 50 states.

About the role

As a Systems Administrator, you will ensure all Dunham information systems are properly working—from data center administration and support to end-user setup and troubleshooting. This is an in-office position based in San Diego; remote or hybrid work is not available. Visa sponsorship is not provided at this time.

Responsibilities

• Configure, implement, monitor, and maintain telecom, network, PCs, virtual and physical servers, cloud resources (Azure), and business applications
• Provide Tier 2/3 support through in-person, telephone, and email assistance, ensuring timely resolution of complex technical issues
• Manage and maintain telecommunication systems, including VoIP, conferencing, and unified communication platforms
• Research, evaluate, and implement new hardware, software, and technology solutions that enhance business operations
• Develop scripts and automation routines (PowerShell, Python, etc.) to streamline deployment, monitoring, and maintenance tasks
• Continuously improve IT processes, workflows, and documentation to support scalability, reliability, and efficiency
• Serve as an internal expert for multimedia, streaming, image, video, and audio systems, supporting internal communication and presentation needs
• Provide training, guidance, and mentorship to IT team members
• Collaborate with vendors and partners for system upgrades, integrations, and project implementations
• Assist with compliance, audit, and cybersecurity initiatives as needed
• Support and back up help desk and application support functions when required

Requirements

• Minimum of 6–10 years of progressively responsible experience in information technology, including computer and file server hardware, business applications, networking, and telecommunications systems
• Financial services industry experience preferred
• Thorough understanding of network topology (LAN, WAN, IP-VPN, Internet), data and voice communications technology, and infrastructure
• Knowledge of Microsoft Azure Cloud services, SQL Server, Internet Information Server, and Exchange Server
• Understanding of data center hardware and techniques, including virtual servers, SANs, backup and recovery, and disaster recovery
• Thorough knowledge of PC hardware and standard office applications
• Excellent interpersonal, verbal, and written communication skills
• Strong customer service orientation and ability to work well within a team
• Effective time management and multitasking skills
• Ability to work under intensive deadlines with frequent interruptions and complete highly detailed work on multiple, concurrent tasks
• Capable of working independently or with a team
• Available for after-hours or weekend work as needed

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field preferred; equivalent experience and proven work history in systems administration will be considered
• Technical certifications such as Azure Administrator Associate, VCP-DCV, CCNA, or CompTIA Server+ are a plus
• Knowledge of AI and cybersecurity is a plus

Pay

$121,598 to $125,000 salary, commensurate with experience, education, and certifications.

Benefits

• Medical, dental, and vision insurance (choices vary by state)
• Company-paid life and AD&D insurance
• Company-paid short-term and long-term disability
• Flexible Spending Plan (FSA)
• Company-paid Employee Assistance Plan
• Domestic partner benefits
• Aflac supplemental insurance
• 401(k) plan with generous company match
• Paid Time Off (PTO) and holiday benefits
• Company-sponsored events