IT Systems Administrator

Empirical Systems Aerospace, Inc (ESAero) is a leader in aerospace engineering, product development, and manufacturing, dedicated to delivering high-quality, innovative, and cost-effective solutions to the industry. We specialize in cutting-edge system design, rapid product development, precision manufacturing, comprehensive testing, and technology demonstrations to support the evolving needs of the aerospace community.

About the role

The IT Systems Administrator is responsible for managing, optimizing, and securing the company’s IT infrastructure, including networks, servers, and software systems. This role requires exercising discretion and independent judgment regarding IT solutions that directly impact business operations, cybersecurity, compliance, and system efficiency. The IT Systems Administrator collaborates across departments to develop strategies, maintain regulatory compliance, and drive continuous improvements in IT processes.

This position is fully on-site at ESAero in San Luis Obispo, CA.

Responsibilities

• Oversee day-to-day management of IT task ticket system
• Assist with the maintenance and management of network servers and technology tools
• Assist with the deployment of software updates
• Setup accounts and workstations
• Identify and setup user trainings
• Identify and support cybersecurity policies and initiatives
• Monitor system performance and maintain systems according to requirements
• Troubleshoot user software, hardware, and connectivity issues
• Help establish remote-working networked IT solutions
• Help design, upgrade, and maintain wireless network
• Support manufacturing, production, quality, and related engineering efforts
• Troubleshoot issues and outages
• Coordinate IT issue resolutions with other IT resources as required
• Assist with development of processes and procedures
• Track IT KPIs
• Create and update documentation
• Assist with user training
• Support company AS9100 certification
• Maintain and support NIST 800-171 and CMMC certification and compliance

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field; OR an equivalent combination of education and a minimum of 3 years of relevant work experience
• Computer networks training
• Experience with Enterprise IT administration
• Working knowledge of Active Directory, Microsoft 365 Administration, and Group Policy Management
• Ability to write documentation of Best Practices
• Good verbal and written communication skills
• Proven ability to analyze and solve problems
• Solid organizational skills

Skills

• Formal computer science training (a plus)
• ERP systems experience (desirable)
• Excellent writing skills
• Basic math skills
• Detail oriented
• Disciplined execution of processes and systems

Benefits

• Health & Wellness: Choose from three health, dental, and vision plans, including a 100% employer-paid option covering both employees and their families
• Paid Time Off: 120 hours of PTO (80 hours accrued plus an additional 40 hours of holiday break pay), plus Christmas Eve, Christmas Day, and New Year’s Day off
• Life Insurance: $25,000 employer-paid life insurance policy, with the option to purchase additional coverage for employees and their families
• Supplemental Coverage: Optional benefits such as Critical Illness, Hospital Indemnity, Accident Insurance, and Critical Illness with Skin Cancer coverage
• Health Savings Account (HSA): Tax-advantaged HSA to manage medical expenses
• Retirement Savings: 401(k) with a company match
• Paid Holidays: 9 paid holidays throughout the year
• Work Environment: Casual dress code, complimentary snacks, and a welcoming company culture

Pay

$90,000–$120,000 per year (exempt)