IT System Administrator

Responsibilities

• Meet with users and stakeholders to understand needs and problems.
• Analyze existing systems, identify gaps, and design new solutions or improvements, often using data modeling.
• Create detailed technical specifications for partners to assist with new systems or features.
• Work with stakeholders, partners, and the greater IT team to implement solutions and troubleshoot issues.
• Lead or participate in testing (including integration testing) and oversee system deployment.
• Provide user training and create documentation for new systems and processes.
• Maintain and enhance existing applications for better performance and efficiency.
• Install, configure, and maintain hardware and software, including servers, operating systems, and network components.
• Manage relationships with IT vendors, ensuring they adhere to requirements and provide timely support.
• Liaise with the Director of Cyber Security to best define business needs and promote a strong secure posture within the IT Department and the entire organization.
• Aid with Application needs and field support as needed.

Requirements

• Current, legal and unrestricted ability to work in the United States.
• U.S. based remote candidates, with a preference for Miami-based talent.
• Experience in Hospitality IT Operations and/or Infrastructure is strongly preferred.
• Knowledge of on-property hospitality technology and how they interact with each other is strongly preferred.
• Knowledge of desktop computing environment in a hotel and/or resort is preferred.
• Knowledge of hotel networking environment is preferred.
• Able to travel as deemed necessary (national & international).
• Able to work evenings, weekends, and holidays, as needed.