IT System Administrator

About the role

Burcham Hills is an upscale senior living retirement community located in East Lansing, MI. We are currently seeking an IT System Administrator to join our team.

Responsibilities

• Administer Windows Server operating systems and Active Directory services.
• Install, configure, maintain, and troubleshoot desktop and laptop computers.
• Server lifecycle management.
• DNZ zone management.
• Deploy and maintain Windows and macOS devices.
• Manage endpoint security platforms including Sophos Central.
• Encryption management (Bitlocker/FileVault).
• Utilize Automox for operating system and third-party application patch management.
• Troubleshoot LAN/WAN connectivity issues.
• Create, modify, and disable user accounts.
• Manage Active Directory and Microsoft Entra ID.
• Maintain role-based access controls.
• Support secure onboarding and offboarding processes.
• Implement cybersecurity best practices.
• Apply security patches.
• Respond to security incidents.
• Monitor backup jobs.
• Verify successful backups.
• Perform file and system restorations.
• Monitor infrastructure availability.
• Identify performance issues.
• Perform preventative maintenance.

Requirements

• Bachelor's or associate degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
• Minimum of 3-5 years of hands-on experience in IT support or systems administration is required.

Qualifications

• Equivalent professional experience and/or industry certifications are accepted.

Skills

• Strong knowledge of Windows Server operating systems and Active Directory services.
• Experience with server lifecycle management.
• Proficiency in network administration, including Cisco Meraki switching, wireless, firewalls, and VPN infrastructure.
• Knowledge of endpoint management, including deployment and maintenance of Windows and macOS devices.
• Experience with endpoint security platforms such as Sophos Central.
• Understanding of encryption management, including Bitlocker and FileVault.
• Experience with operating system and third-party application patch management using tools like Automox.
• Ability to troubleshoot LAN/WAN connectivity issues.
• Experience with identity and access management, including Active Directory and Microsoft Entra ID.
• Knowledge of Multi-Factor Authentication (MFA).
• Experience with cybersecurity best practices and incident response.
• Experience with backup and disaster recovery procedures.
• Experience with system monitoring and preventative maintenance.

Benefits

• Senior advocacy.
• Rewarding hospitality driven environment.
• Growth opportunities.
• Diverse culture.
• Open door atmosphere.
• Option to be paid daily.
• Discounted employee meals.
• Free parking.
• Employee Assistance Program to all employees.
• Eligible for benefits as of the 31st day of employment if Full Time.
• Tuition reimbursement.
• Employee recognition programs.
• Beautiful, resort-like campus on 38 acres.

Pay

• Details about pay are not specified in the job posting.

Schedule

• The schedule is not specified in the job posting.