IT System Administrator

About the role

Burcham Hills is an upscale senior living retirement community located in East Lansing, MI. We are currently seeking an IT System Administrator to join our team.

Responsibilities

• Administer Windows Server operating systems and Active Directory services.
• Install, configure, maintain, and troubleshoot desktop and laptop computers.
• Server lifecycle management.
• DNZ zone management.
• Deploy and maintain Windows and macOS devices.
• Manage endpoint security platforms including Sophos Central.
• Encryption management (Bitlocker/FileVault).
• Utilize Automox for operating system and third-party application patch management.
• Troubleshoot LAN/WAN connectivity issues.
• Create, modify, and disable user accounts.
• Manage Active Directory and Microsoft Entra ID.
• Maintain role-based access controls.
• Support secure onboarding and offboarding processes.
• Implement cybersecurity best practices.
• Apply security patches.
• Respond to security incidents.
• Monitor backup jobs.
• Verify successful backups.
• Perform file and system restorations.
• Monitor infrastructure availability.
• Identify performance issues.
• Perform preventative maintenance.

Requirements

• Bachelor's or associate degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
• Minimum of 3-5 years of hands-on experience in IT support or systems administration is required.

Qualifications

• Equivalent professional experience and/or industry certifications are accepted.

Skills

• Experience with Windows Server operating systems and Active Directory services.
• Hands-on experience with desktop and laptop computers.
• Knowledge of server lifecycle management.
• Experience with Cisco Meraki switching, wireless, firewalls, and VPN infrastructure.
• Experience with endpoint security platforms such as Sophos Central.
• Experience with Bitlocker and FileVault encryption management.
• Experience with operating system and third-party application patch management using tools like Automox.
• Experience with troubleshooting LAN/WAN connectivity issues.
• Experience with creating, modifying, and disabling user accounts in Active Directory and Microsoft Entra ID.
• Experience with implementing and responding to cybersecurity best practices.
• Experience with monitoring infrastructure availability, identifying performance issues, and performing preventative maintenance.

Benefits

• Senior advocacy.
• Rewarding hospitality driven environment.
• Growth opportunities.
• Diverse culture.
• Open door atmosphere.
• Option to be paid daily.
• Discounted employee meals.
• Free parking.
• Employee Assistance Program to all employees.
• Eligible for benefits as of the 31st day of employment if Full Time.
• Tuition Reimbursement.
• Employee recognition programs.
• Beautiful, resort-like campus on 38 acres.

Pay

• Details about pay are not specified in the job posting.

Schedule

• The schedule is not specified in the job posting.