IT System Administrator

About the role

Our System Admins install, configure, and maintain IT Operations–supported applications and application servers. They perform software installations, upgrades, and maintenance of application environments in accordance with IT policies and procedures. They monitor and tune systems to achieve optimal performance, ensure availability and reliability of supported platforms, and resolve technical issues.

Responsibilities

• Installs, configures, and maintains enterprise application software and application servers
• Performs software installations, upgrades, and patching of application environments
• Maintains awareness of application architecture
• Performs basic database querying and data validation
• Supports IT Operations application portfolio
• Develops and maintains technical documentation
• Supports implementation of functional requirements and enhancements
• Participates in incident, change, and problem management
• Collaborates with cross-functional teams
• Contributes to process improvement and automation

Requirements

• Required Education: Bachelor’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience (in lieu of degree, two years’ relevant work experience is equivalent to one-year college)
• Required Experience: 1-3/+ years IT experience, to include Application administration and system architecture knowledge
• Basic database knowledge (SQL or similar)
• Strong troubleshooting and analytical skills, with ability to learn new technologies
• Effective communication and documentation skills

Qualifications

• Prefer IT applications support experience at enterprise-level in healthcare-related environment

Skills

• Strong troubleshooting and analytical skills
• Effective communication and documentation skills
• Basic database knowledge (SQL or similar)

Benefits

• Annual incentive bonus (variable depending on company and employee performance)
• Robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program

Pay

• A good faith estimate of the current pay range is $66,353 to $92,894 as Administrator I; $78,064 to $117,095 as Administrator II.
• The position is eligible for an annual incentive bonus (variable depending on company and employee performance).
• The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data.

Schedule

• This position is based in a hybrid work environment (combination of onsite work at the Meridian, Idaho campus and work-from-home).