IT Support Technician - Microsoft 365, AD & Migration Support

About the role

The ideal candidate will be entering at the Integrator level and will work a hybrid schedule, with most troubleshooting being handled remotely and occasional on-site visits as needed. This role requires a strong grasp of networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security. The primary responsibilities include setting up customer networks, Windows Server installation, configuration maintenance, ongoing support, and remote and on-site troubleshooting.

Responsibilities

• Setting Up Customer Networks (cloud to keyboard)
• Windows Server Installation
• Configuration Maintenance
• Ongoing Support (access points, firewalls, and switches)
• Remote troubleshooting of client, as well as on-site when required

Requirements

• 5+ Office 365 and Windows Server experience
• 5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard)
• 5+ Network Setup experience (installing AP's, switches, and firewalls)
• Extensive experience leading migrations
• Extensive experience in virtualization and networking
• Good to have: Bachelor's degree, IT-related certifications, MSP Experience

Benefits

• Full Medical Benefits
• 2 Weeks Paid Vacation
• Full Time
• Dental & vision insurance
• 401(k) matching