IT Support Technician

We always do the right thing, the right way. Job Title: IT Support Technician Job ID: US006104-6905 Location: Dayville, CT/Onsite Department: IT Reports To: IT Manager Job Type: Full-Time Compensation: $30 - $35 hourly Summary At Aptiv Interconnect, we inspire the world’s most innovative teams by doing the right thing, the right way. We are seeking an IT Support Technician to provide onsite IT support to the staff. You will primarily be responsible for handling the full lifecycle of IT components on both the user network (wired and wireless) and the IoT network. Endpoints requiring management include desktops, laptops, printers, tablets/mobile, monitors, O.T. systems, test equipment, VOIP equipment, virtual meeting platforms, and IoT devices such as smart TVs and time clocks. Leadership & Core Responsibilities Hands-on experience provisioning, , maintaining, troubleshooting, and servicing end-user workstations, including installing and patching end-user software. Hands-on experience supporting and troubleshooting printers, including label printers.Hands-on experience implementing, maintaining, and troubleshooting network devices such as IoTs, PLCs, and mobile devicesAbility to lift/move computer equipment weighing up to 50 lbs and work in server room and IT closet spacesExperience using Remote Monitoring and Management tools.Experience working in the manufacturing industry is a plus. Position Requirements Tech-side manner and the ability to communicate in non-technical languageBare metal provisioning for workstationsWindows PowershellMicrosoft EntraIDAzure fundamentalsTechnical documentation experience Education & Technical Qualifications Bachelor’s degree in Computer Science, IT, or equivalent experienceAt least two years of experience in an IT Helpdesk roleU.S. Citizenship Certifications & Competencies Certifications: Comp TIA Required, ISACA Cybersecurity Fundamentals PreferredSystems Proficiency: GWS, Office365, Azure, SQL, ERPsThis position requires a cybersecurity first mindset to ensure compliance with NIST CSF and NIST 800-171 and adherence to the Confidentiality, Integrity, and Availability (C.I.A) triad. Experience administering collaboration tools (Microsoft 365, Adobe Acrobat)Familiarity with Windows Hyper V Virtual Desktop Environments Total Rewards & Compensation Base Salary Range: $62,400–$72,800 per year, based on experience and qualifications.Benefits & Perks: Employees receive a comprehensive benefits package featuring health coverage, 401(k) with company match, paid time off, and career development resources. EEO Statement Aptiv is an Equal Opportunity Employer (Minorities/Women/Protected Veterans/Individuals with Disabilities). We adhere to all federal, state, and local laws governing non-discrimination and strictly prohibit workplace harassment of any kind.