IT Support Technician

Key Responsibilities

• Provide desktop support to users in a service desk environment, ensuring timely resolution of technical issues.
• Manage user accounts in Active Directory, including onboarding and off‑boarding processes.
• Image computers for new employees, ensuring they have the necessary software and configurations.
• Troubleshoot and support laserjet and Zebra printers, resolving any hardware issues that arise.
• Utilize Entra, Intune, and the M365 Admin Center to manage devices and provide support to users.

Required Qualifications

• Experience with Active Directory, specifically managing user accounts in a service desk environment.
• Proven experience imaging computers, ensuring a smooth setup for new employees.
• Desktop support experience within a service desk environment, handling a variety of technical issues.
• Familiarity with Entra, Intune, and the M365 Admin Center for device management.
• Experience supporting laserjet and Zebra printers, with the ability to troubleshoot common issues.

Additional Details

Location: San Antonio, TX 78217

This full‑time, onsite position offers the chance to enhance your technical skills while working independently in a supportive team environment.