IT Support Technician
PC Construction is seeking a motivated, customer-focused IT Support Technician to join our employee-owned team. This role is ideal for a self-starter who enjoys solving technical challenges, supporting end users, and helping expand IT services across our regional offices and jobsites. You'll play a key role in delivering technology solutions that keep our teams connected and productive. This is an office-based position, not remote.
Responsibilities
- Create, manage and remove users and devices (i.e., Microsoft Office, Egnyte, etc.)
- Responsible for daily management of device and software inventory within the corporate asset tracking systems
- Foster innovation and build business partner relationships to meet corporate business strategies
- Hardware and software management through Microsoft Intune
- Provide primary support (ownership of ticket management) via the Help Desk
- Administer cellular contracts and plan revisions, along with mobile device management of Apple MDM
- Maintain corporate device protection schemas (Antivirus, malware and web proxy services)
- Purchase and manage device and software inventory within the corporate asset tracking systems
- Source, order, coordinate internet services with Internet providers
- Troubleshoot and maintain network printers, switches, routers, wireless access points, projector systems, video conferencing systems and IP phone systems
- Lead new employee orientation process
- Provide remote site installation and support on remote data and communication networks
- Provide necessary user training on site network capabilities and software needs
- Travel to regional offices and jobsites when requested
About PC Construction
PC offers general contracting, construction management and design-build services to private and public clients across the country. The company manages projects along the eastern seaboard of the United States from its headquarters in Vermont and a network of locations in Florida, Georgia, Maine, Mid-Atlantic, New Hampshire, New York and North Carolina. A construction industry leader for over 65 years, PC Construction is guided to success by its team of dedicated employee-owners.
Pay
This position has a pay range of $62,000 to $75,000 annually, depending on experience.
Benefits
An extensive benefits package that includes company stock, project bonus, and a profit-sharing bonus.