IT Support Technician

Responsibilities

• Provide support with regards to Information Technology (IT) and Information Assurance (IA)/Cybersecurity requirements and security of information systems.
• Excellent customer service, interpersonal, communication skills in order to provide technical and product support.
• Proficient in information technology and operations management.
• Gather feedback for and implement continuous improvement.
• Support special projects related to client support and operations related activities.
• Work with development teams to improve overall processes.
• Work with external vendors as required.
• Attend all meetings as applicable and provide necessary feedback when prompted.
• Able and willing to learn new as well as existing technologies and be a contributing member of a Technical Team.

Qualifications

• HS and 4-5 years experience
• Position requires an active Secret-level security clearance

Additional Skills of Interest

• CompTIA Security+ CE
• Experience in reimaging and patching
• Experience in Linux

Pay

Min: $44,836.89
Max: $77,962.65

Schedule

Not specified

Benefits

Dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long-Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.