IT Support Technician - AI

Responsibilities

• Checks system logs for errors.
• Starts jobs and monitors logs to ensure the successful completion of jobs.
• Deploys and maintains IT systems.
• Develops systems using IT languages applicable for the architecture.
• Maintains physical inventory of IT systems and updates IT documentation.
• Answers main phone line and routes calls as needed.
• Maintains system health in monitoring systems.
• Processes requests within the established standard time.
• Routes requests to the appropriate resource.
• Updates request ticket status when tasks are completed.
• Notifies engineers when problems are detected.
• Performs tasks necessary for efficient operations of the systems.
• Maintains applicable IT documentation associated with work activities.

Requirements

• Currently enrolled in applicable, accredited program.

Qualifications (Preferred)

• Working Conditions and Physical Demands: Intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects. Worker is required to function in narrow aisles or passageways. Worker is subject to hazards such as climbing a ladder.
• Physical Requirements: Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking.