IT Support Technical Instructor

About the role

Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas' adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas’ structured and approved curriculum in full-time technical training.

Responsibilities

• Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology
• Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress
• Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners
• Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available
• Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings
• Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes
• Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials
• Create, submit and maintain training curricula for approval and files
• Work closely with staff in other sites to ensure the integrity of implementing the model
• Order books, materials, vouchers for exams in advance of training
• Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable
• Perform all other related work delegated or required to accomplish the objectives of the total school program
• Meet professional teacher education requirements of school and state
• Participate in appropriate professional activities and development

Requirements

• At least 1 year of teaching experience
• At least 1 year of IT Work experience
• Experience with curriculum, syllabus development and lesson planning a plus
• Ability to connect real-life work scenarios to the teaching environment
• Ability to help students apply professional skills to their delivery and participation in the classroom
• Experience with student assessment; and talent to continuously evaluate the effectiveness of the curriculum
• Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry
• Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)
• 3 years + IT work experience
• Experience teaching technical courses
• Experience teaching remotely
• Experience in workforce development
• Technical Qualifications: Current A+ certification (Current Edition 1001-1002 Series), Google IT Support Professional Certificate, Network+ Certification (Current edition N10-007), Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions, Thorough understanding of security concepts, models, and standards; experience with implementation in business environments, Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack

Qualifications

• Ability to manage your time and balance multiple projects and tasks
• Data-driven, result-oriented, and a forward-looking catalyst for social change
• Collaborative and flexible work style
• Passionate about teaching others and being part of a culture of continuous improvement
• Effective communicator with strong oral and written skills
• Passion for teaching others and being part of a culture of continuous improvement
• Stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

Skills

• Strong communication skills
• Ability to manage multiple tasks and projects
• Adaptability to changing technologies
• Collaboration and teamwork
• Problem-solving skills

Benefits & Perks

• Holidays & PTO: Over 40 days of paid time off each year
• Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure.
• Comprehensive Medical Coverage: Multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.
• Dental and Vision Insurance: Two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.
• Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.
• Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members.
• Parental Leave: Up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.
• Additional Benefits & Perks: Access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses.
• Voluntary benefits: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.
• Additional resources: Healthcare concierge support, financial wellness tools, and employee discount programs.

Questions?

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy