IT Support Tech I

About the role

Provides technical support including maintenance and installation for desktop and mobile device software and hardware; analyzes and resolves related problems; works under general supervision; no supervisory duties; performs related work as required.

Responsibilities

• Provide technical support including maintenance and installation for desktop and mobile device software and hardware.
• Analyze and resolve problems relating to the above.
• Perform related work as required.

Qualifications

The Civil Service title, description, and required qualifications can be found here: IT Support Tech I

• Possession of an Associate’s Degree, or higher, in Computer Science, Engineering Technology or a related field;
• Possession of an Associate’s Degree PLUS twelve (12) college credits in Computer Science, Engineering Technology, or a related field;
• Graduation from high school or possession of a high school equivalency diploma AND two (2) years of full time paid experience, or its part-time equivalent, gained within the past five (5) years, which involved the operation and maintenance of personal computers or mobile devices AND the resolution of software and hardware problems pertaining to these devices;
• An equivalent combination of training and experience as defined by the limits of (1), (2) or (3) above.

Pay

$40,560.00 - $43,947.03

Application Deadline: 9/30/2026. Position Title: IT Support Tech I. Application Type: School Related Personnel. Job Category: Technology & Technical Services. Job Location: EduTech - Educational Technology Services.