IT Support Specialist Tier II
Allstar Services · Eden Prairie, MN · 1 mo ago
Information TechnologyFull-time
About the role
Provide comprehensive IT support to ensure smooth operation of company systems.
Responsibilities
- Assist users with software and hardware issues
- Perform routine system maintenance and updates
- Respond to technical inquiries and resolve problems
- Implement and monitor security protocols
Requirements
- Bachelor’s degree in Computer Science or related field
- Minimum 2 years of IT support experience
- Strong problem-solving and customer service skills
- Proficient in Windows and Mac operating systems
- Experience with network troubleshooting tools
Qualifications
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Knowledge of common IT software and tools
Skills
- Technical proficiency
- Customer service orientation
- Problem-solving abilities
Benefits
- Flexible working hours
- Professional development opportunities
- Competitive compensation package
Pay
- $50,000 - $60,000 annually
Schedule
- Full-time position
- Monday through Friday, 9 AM to 5 PM