IT Support Specialist & Systems Administrator

The Opportunity:

Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Applies specific functional and working general industry knowledge. Develops or contributes to solutions to a variety of problems of moderate scope and complexity. Works independently with some guidance. May review or guide activities of more junior employees.

You Have:

• 4+ years of experience supporting secure environments such as the DoD
• 4+ years of experience providing Tier I, II, and III support for Windows-based systems
• Experience supporting Windows and Linux environments in a production setting
• Experience creating and deploying desktop operating system images and working with Microsoft Azure and DEPO services
• Experience with basic administration of Cisco VTC or VoIP systems
• Experience updating and managing antivirus and anti-malware products
• Knowledge of LAN technologies, including Layer 2 switching and Layer 3 routing
• TS/SCI clearance
• Bachelor's degree
• CompTIA Security+ Certification

• Nice If You Have:
• Experience with AWS services or hybrid cloud environments
• Experience with Windows Server 2012 and 2016, Windows 11, Windows 365, and basic exchange administration
• Experience with analytics platforms such as Power BI and Tableau
• Experience supporting or integrating System Applications and Products (SAP) systems
• Ability to automate tasks and support system administration through scripting
• Microsoft Certified Solutions Expert (MCSE), Azure Administrator, Cisco Certified Network Associate (CCNA), or Cisco Certified Network Professional (CCNP) Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation:

Compensation at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD).

Identity Statement:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy:

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model:

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination:

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.