IT Support Specialist
About the role
TEKsystems is seeking an IT Support Specialist to join a growing Information Technology team. This position supports employees across the organization by providing technical assistance and helping maintain computer systems, software, network connectivity, and technology equipment.
Key Responsibilities
- Install, configure, and maintain computer hardware, software, and peripheral devices
- Set up and support workstations, monitors, printers, scanners, and other technology equipment
- Provide technical support to end users through in-person, phone, and remote support channels
- Troubleshoot hardware, software, email, and network connectivity issues
- Aid users with productivity and business applications
- Create and maintain user accounts, passwords, and access permissions
- Support endpoint security, system updates, and software deployments
- Connect users to network resources and provide guidance on company systems and technology
- Document support requests, troubleshooting steps, resolutions, and support procedures
- Collaborate with internal IT team members and third-party partners on technology initiatives
- Aid with procurement and inventory management of technology assets and supplies
- Escalate complex technical issues when appropriate
- Support technology initiatives across multiple locations
- Perform other duties as assigned
Required Skills
- Technical Support
- Help Desk Support
- Troubleshooting
- Desktop Support
- Operating System Support
Qualifications
- Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent work experience considered
- Strong troubleshooting and problem-solving abilities
- Excellent customer service and communication skills
- Strong organizational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and commitment to quality support
Physical Requirements
- Ability to work at a computer for extended periods
- Ability to walk regularly throughout an operational facility
- Comfortable interacting with employees in various work environments
- Ability to travel periodically to additional company locations
Job Type & Location
This is a Contract position based out of Tell City, IN.
Pay And Benefits
The pay range for this position is $25.00 - $35.00/hr.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.
About TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.