IT Support Specialist
Burjline Builders · San Francisco, CA · 3 days ago
On-siteInformation Technology$40–$55/hrFull-time
Key Responsibilities
- Provide timely and effective first and second-line technical support to all staff, students, and faculty for hardware, software, and network-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other peripheral devices.
- Manage user accounts, permissions, and access to network resources in accordance with organizational policies.
- Troubleshoot and resolve network connectivity issues, including LAN, WAN, and Wi-Fi.
- Support audio-visual equipment in classrooms and for online learning platforms to ensure a seamless educational experience.
- Maintain an accurate inventory of all IT assets and create clear, concise documentation for systems and procedures.
- Assist in the implementation of new IT projects and system upgrades.
- Ensure the security and integrity of our systems and data by following best practices and organizational security protocols.
Required Qualifications
- Proven experience working as an IT Support Specialist or in a similar technical support role.
- Strong knowledge of Windows and macOS operating systems and standard office software.
- A solid understanding of networking principles, protocols, and troubleshooting techniques.
- Experience with user account management, preferably within an Active Directory environment.
- Excellent problem-solving abilities and a keen attention to detail.
- Superb communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals.
- A proactive and self-motivated approach to work, with the ability to manage multiple priorities effectively.
- A relevant qualification in Information Technology or a related field is highly desirable.
What We Offer
- A competitive hourly wage of $40.00 - $55.00 USD.
- A stable, full-time position within a respected organization.
- The opportunity to contribute to a meaningful mission that supports community and spiritual growth.
- A collaborative and supportive work environment where your skills will make a tangible difference.