IT Support Analyst

We are looking for an enthusiastic and proactive IT Support Analyst to join our excellent IT Services and Support team. In this role, you will provide exceptional service to staff and students, whilst maintaining an effective IT environment and developing the school’s technical services (network, hardware and software). Responsibilities will include installation and maintenance of ICT hardware, software and network cabling, You will administer and support Microsoft services and manage active network components, create new user profiles and configure security profiles. The IT Support Analyst will be responsible for at least one major data security system and monitor the ICT helpdesk system. For full responsibilities and opportunities, please see our vacancy information pack. This is a full-time role working 37.5 hours per week from 08:30 to 16:30, Monday to Friday. About You The ideal candidate will have some experience or awareness of Microsoft 365, Intune and Azure/Entra ID; working understanding of networking concepts with good diagnostic skills; excellent problem-solving skills and the ability to prioritise effectively with an understanding of data protection and security best practice. We welcome applications from candidates at all stages of their IT careers. This role requires someone who is technically confident, solutions focused and committed to delivering excellent customer service, along with the ability to troubleshoot issues calmly and efficiently. Just as important is your communication style – you should be approachable, clear and able to support staff and students with patience and professionalism. Applications must be submitted via our website and include a supporting statement outlining your suitability for and interest in the role. Applicants must already be eligible to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants must be willing to undergo checks with past employers and the Disclosure and Barring Service enhanced check. Registered charity number 1087839 No agencies, please www.rbcs.org.uk