IT Supervisor

About the role

The Nebraska Department of Health and Human Services is seeking an experienced IT Supervisor to lead a team of developers at the Nebraska State Office Building in Lincoln.

Responsibilities

• Oversee the full spectrum of application development—from analysis and design to implementation and support.
• Shape standards, mentor staff, and ensure critical systems meet the needs of the agency and communities served.
• Manage, direct, and support all aspects of DHHS applications team including analysis, requirements, design, development, testing, implementation, and production support activities.
• Establish and direct systems development, project management, change management, release management, and production support standards, processes, and procedures.
• Develop and maintain sufficient staff, properly trained with the right combination of skills.
• Personnel activities and actions, including but not limited to: assign duties, hiring, performance evaluation, grievances and discipline.
• Prepare work plans to accomplish IT projects of Applications Development to include allocation of resources.
• Identify and sponsor process improvement initiatives in support of continuous process improvement goals.
• Manage information technology projects and periodic, large-scale system enhancements.
• Administer the project portfolio and change management governance processes for the unit to ensure team activities are prioritized and aligned with department and stakeholder priorities.
• Receive unit requests (system change requests, project requests), perform initial analysis, and determine course of action.
• Monitor budget and make recommendations impacting future budget performance.

Requirements / Qualifications

• Minimum Qualifications: Bachelor’s degree or equivalent in computer science, information systems, mathematics, engineering or other related field and two years of experience in a related information technology discipline (network infrastructure, coding, systems or database).
• Preferred Qualifications: Experience with supervising staff, particularly IT technical and business analyst professionals; experience with leading systems development, maintenance and operations processes; experience with the systems development life cycle (SDLC); experience with agile, waterfall, and hybrid SDLC methods; experience with large scale information technology environments; experience with professional development and mentoring/coaching staff; experience with complex problem solving and complex system analysis and design; experience with project management and project management methods; experience with responding to audits from a variety of oversight and audit entities; experience with process improvement using methods such as Lean and Six Sigma; experience managing and monitoring contracts and relationships with IT Vendors; experience with state procurement processes and IT vendor/contract management; experience in creation and support of project plans for team tasks and resources.

Knowledge, Skills, & Abilities

• Skills in active listening; oral and written comprehension and expression.
• Skills in strong analytical and critical thinking; deductive reasoning; initiative; innovation; judgment and decision making and solving problems.
• Skills in organizing, planning, and prioritizing; performing administrative tasks; time management; persuasion; providing consultation and advice to others.
• Skills in solution appraisal and system evaluations.