IT Specialty Analyst - Remote

Overview

Sentara is hiring an IT Specialty Analyst. This position is fully remote.

About the Role

• Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements
• Analyzes business/clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses
• Possesses in-depth business/clinical and application knowledge and experience
• Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications
• Develops system test plans and performs testing of software upgrades and patches
• Maintains a record of test progress and test results
• Responsible for problem, incident, and change management and service requests
• Provides daily on-call support to the customer base for application-related issues
• Works within a cross-functional team and with end-users to achieve application integration to meet business/clinical needs
• Responsible for the communication of software issues, requirements, upgrades, and enhancements
• Oversees smaller-sized projects or components of projects
• Coordinates implementation or project planning around software application releases
• Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported

Qualifications

• 3 years of relevant experience with a degree OR 5+ years of relevant experience without a degree (Required)
• Experience in lieu of a Bachelor's Degree accepted
• 3 to 5 years of relevant experience (Required)

Certification

• EPIC Resolute Professional Billing certification (required)
• Epic Claims certification or EPIC Charge Router certification can be considered with no professional billing certification

Pay

The base pay rate for Full Time employment is: $80,204.80 - $133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

This response is AI-generated, for reference only.