IT Specialist - Temp to Hire

About the role

The IT Specialist is responsible for driving technology improvements, infrastructure modernization, ERP system support, and IT projects that enable operational excellence at PTI. This role proactively identifies, plans, and implements initiatives that improve system reliability, cybersecurity, network performance, shop floor technology, operational efficiency, and user productivity. The position serves as a key local resource for ERP administration, support, system enhancements, process optimization, and collaboration with business stakeholders and enterprise application teams to ensure technology solutions effectively support business operations. Working closely with site leadership, business stakeholders, engineering teams, vendors, and Safran Aircraft Engines (SAE) enterprise IT organizations, the IT Specialist serves as the local technical lead for infrastructure enhancements, ERP-related initiatives, network improvements, manufacturing and shop floor technology deployments, and continuous improvement efforts. While providing advanced IT support when required, the primary focus of this role is delivering projects and technology initiatives that enhance business systems, strengthen infrastructure, improve manufacturing operations, and support the organization's long-term growth and operational excellence.

Responsibilities

• Lead and coordinate local IT projects, including infrastructure upgrades, workstation refreshes, technology deployments, and system implementations.
• Proactively identify opportunities to improve IT services, automate manual processes, enhance cybersecurity, and increase operational efficiency.
• Develop project plans, timelines, risk assessments, and implementation strategies for assigned initiatives.
• Track project progress, communicate status updates, and manage stakeholder expectations.
• Support digital transformation and technology modernization initiatives across the facility.
• Recommend and implement innovative technology solutions that improve productivity and business performance.
• Drive continuous improvement efforts through analysis, user feedback, and industry best practices.
• Support, maintain, and improve site infrastructure, including servers, storage, networking equipment, endpoint devices, printers, and shop floor technology.
• Monitor system health, performance, and capacity to proactively identify and address potential issues.
• Coordinate lifecycle management activities, including hardware replacements, upgrades, and technology refreshes.
• Support ERP, production, engineering, and business applications in collaboration with enterprise IT teams and vendors.
• Serve as the local IT point of contact for ERP systems, coordinating support activities, user access, troubleshooting, testing, upgrades, integrations, and continuous improvement initiatives in partnership with business stakeholders and enterprise application teams.
• Assist with business application enhancements, system testing, documentation, and user training as needed.
• Support cybersecurity initiatives,