IT Specialist / System Administrator

Duties And Responsibilities

• Provide day to day IT desktop support to the Department of Commerce
• Perform system updates
• Manage Windows servers
• Patch management
• Manage AD, create, modify, and remove accounts
• Develop SOPs and Knowledge Articles
• Perform Ticket and queue management
• Provide remote support to the Department of Commerce

Basic Qualifications

• Possess Tier I support monitoring and managing ticket queue
• Possess Tier 2 user desktop support either remotely or onsite
• Mid-level experience with both MS Windows workstation and server operating system installation and administration
• Mid-level experience with Active Directory configuration and administration
• Mid-level experience building and maintaining Windows workstation and server install images
• Mid-level experience with Windows installation using Windows Deployment Services
• Mid-level experience with preparation of and troubleshooting computer hardware and software
• Experience with the use of Remote tools

Preferred Microsoft Certification

• HDI Certification
• Mid-level understanding of networking and networking principals

Pay

Salary: $58,000 - $129,000

Schedule

This is a Hybrid position (2-3 days onsite)

Benefits

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services.

With 24+ years of stellar past performance, ActioNet is the premier Trusted Integrator!

About the Role

ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.