IT Specialist - SonSet Solutions

About the role

Has a solid foundation in computer systems, troubleshooting, and basic networking
Enjoys solving technical problems and supporting others with patience and clarity
Eager to learn and grow your IT skills in a collaborative, ministry-focused environment
Organized, detail-oriented, and able to manage multiple support requests
Comfortable working with both hardware and software systems
Has a heart for ministry and desire to use one's technical skills to support the gospel

Responsibilities

• Provide day-to-day IT support for staff and partner ministries, including hardware, software, and user issues
• Aid in the setup, maintenance, and troubleshooting of computers, mobile devices, and peripherals
• Manage user accounts, system updates, backups, and basic security practices
• Support and learn from networking tasks such as connectivity troubleshooting and equipment setup
• Assist with technical support for radio partners, including studio systems and radio station automation tools
• Contribute to IT projects, documentation, and process improvements as part of the broader IT team

Requirements and Information

Full-time position, onsite in Elkhart, Indiana
Salary is based on financial support raising through the development of a personal ministry partner team.