IT Specialist Mid -Norfolk, VA

About the Role

Apex Systems has an opening for an IT Specialist Technician in Norfolk, VA. This will be a Long Term Contract supporting one of our Largest Government Clients along the East Coast.

Location, Pay, and Schedule

• Location: Norfolk, VA
• Pay: $26.03/hr + $5.09/hr SCA Fringe Benefit
• Contract Type: Long Term Contract (1 year with possible extension)
• Schedule: M-F day shift

Requirements

• Candidates must be able to obtain and/or maintain a Department of Defense Secret security clearance as a condition and continuation of employment (sponsorship unavailable)
• CompTIA Security+
• 4+ Years of IT support experience

Responsibilities

• Hands-on software and hardware repair
• Must feel comfortable troubleshooting laptops, desktop devices, peripheral equipment, and basic Outlook issues
• Windows Server and Windows 7/8/10 experience highly desired
• Collect, identify, define, and organize detailed user and information technology requirements
• Help with project planning
• Work independently with minimal direction and be able to help conceptualize, design, construct, test and implement portions of their information technology solutions
• Assist information engineers in coding, testing, implementation, and documentation projects
• Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology
• Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction
• Define scope, plans, and deliverables for assigned projects
• Collect, identify, define, and organize detailed user and IT requirements
• Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations
• Confirm and prioritize project plans and deliverables with the customer
• Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions
• Apply metrics to monitor performance and measure key project criteria
• Prepare system documentation
• Establish and maintain security, integrity, and business continuity controls and documents
• Analyze, identify and resolve business and or technical problems using appropriate tools
• Participate in special studies and stay current on emerging tools, techniques, and technologies
• Experience in Information Systems (IS). Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution

Benefits

• Medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection
• ESPP (employee stock purchase program)
• 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure
• HSA (Health Savings Account on the HDHP plan)
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
• Certification discounts and other perks to associations that include CompTIA and IIBA
• Dedicated customer service team for Consultants that can address questions around benefits and other resources
• Certified Career Coach
• Access to a full list of benefits, programs, support teams and resources within the 'Welcome Packet'