IT Specialist

The role involves providing advanced technical support and senior guidance within the IT department in a clinical environment. Responsibilities Include Responding to and resolving IT support tickets via phone, email, and onsite interactionsInstalling, configuring, and maintaining software on desktops, laptops, and mobile devicesPerforming hardware setup, network configuration, and troubleshooting connectivity issuesCoordinating team activities, mentoring IT staff, and managing escalationsMaintaining vendor relationships, IT asset inventory, and documenting policies and procedures Qualifications And Skills Bachelor's degree in Information Technology or related field5+ years of help desk or technical support experienceIT management experienceProficiency in Windows workstation repair, maintenance, and deploymentActive Directory management expertiseHealthcare systems support knowledge, including EMR and imaging systemsFamiliarity with HIPAA, CFR Part 11, and GDPR compliance The position offers a competitive salary range based on experience and expertise.