IT Specialist

About the role

Evans & Dixon is seeking an IT Specialist to join their expanding Kansas City office. The ideal candidate should be responsible, able to multi-task, possess strong technical and interpersonal skills, and have a creative and diplomatic approach to problem-solving.

Responsibilities

• Work closely with IT Staff and IT consultants to maintain proper function of the firm's technology systems and environment
• Follow company IT security protocols and assist in maintaining network integrity and compliance standards
• Respond to user inquiries and troubleshoot hardware, software, and network issues to ensure minimal downtime and maximum productivity
• Log, track, and resolve tickets using help desk software; escalate unresolved issues to appropriate IT personnel when necessary
• Ensure timely notification to users on system changes and system outages
• Assist with setup and deployment of workstations, laptops, mobile devices, conference room equipment, and peripheral equipment
• Assist with planned expansion
• Occasional travel required

Skills and Specifications

• Technical Skills- Ability to assess own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge; Shares expertise with others
• Written Communication- Ability to write clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information
• Teamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Able to build morale and group commitments to goals and objectives; Supports everyone's effort to succeed; Provides aid to other units during non-peak workload periods
• Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and objectives; Benefits organization though outside activities; Supports affirmative action and respects diversity

Education and Qualifications

• Associate or Bachelor's degree in- Information Technology
• Computer Science
• Computer Information Systems
• Other related technical fields
• Previous Helpdesk experience
• Ability to lift and/or move up to 50 pounds
• Proficient in basic network cabling tasks, such as creating patch cables and installing structured cabling

Compensation & Work Schedule

• This is a full-time position
• Ability to work 40 hours a week
• This position is based at our downtown Kansas City office and will spend significant time at our Overland Park office
• Hourly rate of $22 - $26 per hour

About Us

Evans & Dixon provides Midwest business clients with sophisticated legal advice, responsive communications, and hands-on industry knowledge. They manage large-scale litigation, serve as outside general counsel, and win in high-stakes trials through their practical and efficient approach.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account
• Flexible Spending Accounts (Medical, Dependent, and Parking & Transit)
• Group Life/AD&D, Short-Term and Long-Term Disability Insurance Benefits
• Voluntary Life/AD&D, Accident, Specified Critical Illness, and Hospital Indemnity Insurance
• 401(k) and Profit Sharing
• Pet Insurance
• Paid Maternity Leave
• Wellness Program
• Employee Assistance Program (EAP)
• Paid Personal Time Off (PTO) and Holidays