IT Specialist

Description On-site in either San Francisco, CA or Austin, TX We're seeking an onsite IT Specialist for our client's office in either San Francisco or Austin, TX to manage their technology infrastructure and support a growing team. You'll be the point person for identity and access management, endpoint management, and end-user support in a collaborative environment that values agency and results. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $60.00 to $70.00/hr. w2 Responsibilities User Productivity: Implement and manage software and services that enhance productivity for both our engineering and GTM teams.Technical Support: Provide timely resolution to internal IT issues including device troubleshooting and conferencing systems.Process Automation: Develop and implement automated workflows to reduce manual tasks and improve efficiency.System Administration: Manage Okta instances, MDM software, and various SaaS platforms including Google Workspace, Microsoft Office 365, Slack, and Zoom.Device Management: Order, configure, deploy, and maintain laptops and other hardware for employees across all offices.Security & Compliance: Implement and maintain end-user security best practices across all IT systems.Documentation & Inventory: Create clear documentation and manage IT assets and licenses. Experience Requirements 3+ years in a technical IT support role.Bachelor's degree in Computer Science, Information Technology, or equivalent experience.Experience with Okta administration and Okta Workflows automation.Proficiency in Kandji, JAMF, Intune or similar MDM solutions for device management and security.Experience administering collaboration tools (Zoom, Teams, Slack).Strong knowledge of Google Workspace and Microsoft Office 365 administration.Solid understanding of networking concepts (TCP/IP, DNS, DHCP).Excellent problem-solving abilities and organizational skills.Experience supporting both local and remote staff. Education Requirements Bachelor's degree in Computer Science, Information Technology, or equivalent experience.