IT Specialist

About the role

At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development opportunities—at BENTELER, we always have answers to your questions about the future, based entirely on your personal needs. Diverse options that makes sure you can be anything and everything. Or, as we like to put it: BENTELER makes it happen!

Core Responsibilities

• Ensures IT systems, tools and procedures are compliant with BENTELER IT Security policies and standards.
• Implement operational procedures for local IT services.
• Administrates, documents, and optimizes local IT infrastructure services on a basic level
• Monitors local IT infrastructure services to prevent incidents and proactively reporting of possible risks.
• Coordinates external suppliers.
• Executed 2nd level support services: User support Windows standard application; Communication with BENTELER Service Desk; Create and track Service Request Tickets, Incidents
• When directed, installation of BENTELER standard hardware, phone and Prod. printers.
• Moving hardware, installation of hardware into cabinets.

Job Requirements

• High School Diploma, GED or equivalent.
• AA/AS in IT or related field, or equivalent combination of education and experience.
• Bachelor's Degree in IT or related field preferred.
• Minimum of 1 year proven experience as IT technician.
• Experience with IT Ticket system, preferable ServiceNow, Software Distribution, preferable MS intune.
• Expereinece with Office and Production IT, preferable experience in a production environment.
• Expereince with Industrial Printers, Industrial scanners, and User support in an industrial environment.
• Excellent communication, time management, planning, and organizational skills.

Benefits

• 401(k) Match
• Dental
• Development
• Educational Assistance
• Flexible Work Schedules
• Health Savings Accounts
• Holidays
• Life & Disability
• Medical
• Training
• Vacation
• Vision
• Wealth Management Support

Weekly Working Hours: 40.00 | Required Languages: English