IT Service Desk Specialist (Onsite Greenwich Connecticut)

Requirements

• 2–3 years of proven IT support or service desk experience.
• Hands-on expertise with ServiceNow.
• Strong administrative experience with Azure AD, Office 365, and mobile device management via Intune.
• Exceptional, empathetic communication skills with a track record of delivering VIP or executive-level support.

Responsibilities

• Deliver white-glove, priority technical support to top management and a global user base.
• Own and resolve local hardware issues while managing relationships with local IT vendors.
• Administer, configure, and troubleshoot Azure AD, O365 environments, and company mobile devices.
• Ensure seamless IT service delivery across multiple international time zones and regional branches.

Pay

A maximum base salary of $80,000 for a strict 5-day onsite position in Greenwich, Connecticut.