IT Service Desk/Desktop Support
TEKsystems · Battle Ground, WA · 5 days ago
On-siteInformation Technology$20–$25/hrContract
Skills
- Troubleshooting
- Customer service
- Active directory
- Help desk support
- Desktop
- Windows 10
- Technical support
Requirements/Qualifications
- Excellent customer service, interpersonal and communication skills
- Strong prioritization skills
- The ability to adapt to changing technologies and learn new technologies
- Bachelor’s in Information Technology or Associates plus 3-5 years of Experience
- Experience with ITIL focused ticket management tools. ServiceNow is a plus but not required.
- Desktop/Laptop Imaging experience
- Hardware & software Application Maintenance and Support
- Perform asset management requirements
- Comply with IT Standard Processes and Procedures
- Comply with IT Client Services organization and IT security policies
- Coordinate resolution activities with all involved parties, but serve as the single point of contact for end users
- Duties as assigned by manager
- Experience Level Intermediate Level