IT Senior Project Manager, Program / Project Management

About the role

The IT Project Manager plays a pivotal role in planning, executing, and delivering technology projects that align with business objectives. This role involves coordinating cross-functional teams, managing scope, schedule, budget, and risk, and ensuring transparent communication with stakeholders throughout the project lifecycle. The IT Project Manager drives accountability, removes obstacles, and ensures high-quality, on-time delivery of IT initiatives.

Responsibilities

• Own end-to-end delivery of IT projects from initiation through closure
• Define project scope, objectives, milestones, and success criteria in partnership with business and IT stakeholders
• Develop and maintain detailed project plans, schedules, budgets, and resource forecasts
• Cook up cross-functional teams including IT, business partners, vendors, and external partners
• Track progress, manage dependencies, and proactively identify and mitigate risks and issues
• Own project governance activities including status reporting, escalation management, and stakeholder reviews
• Ensure project delivery aligns to enterprise standards, security requirements, and compliance expectations
• Manage changes in scope, timeline, and cost through formal change control processes
• Facilitate key project ceremonies such as kickoffs, standups, planning sessions, and retrospectives (as applicable)
• Drive clear communication, alignment, and accountability across all project participants
• Support continuous improvement by capturing lessons learned and delivery best practices

Requirements

• Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience)
• 5+ years of experience managing IT projects or technology-focused initiatives
• Demonstrated experience managing scope, schedule, budget, and risk
• Strong understanding of SDLC, infrastructure, applications, or enterprise systems
• Experience working in Agile, Waterfall, or hybrid delivery environments
• Proficiency with project management and collaboration tools (e.g., ServiceNow, Azure DevOps, Jira, MS Project, Smartsheet)
• Excellent communication, organization, and leadership skills

Qualifications

• Project management certification (PMP, PMI-ACP, Scrum Master, SAFe) preferred
• Experience in large enterprise or matrixed organizations preferred
• Familiarity with portfolio management, governance models, or enterprise delivery frameworks preferred
• Experience leading vendor-managed or globally distributed teams preferred
• Exposure to ERP, CRM, cloud platforms, or digital transformation initiatives preferred

Core Competencies

• Results-driven delivery mindset
• Strong stakeholder and executive communication
• Proactive risk and issue management
• Collaborative, calm, and decisive leadership style
• Continuous improvement orientation