IT Senior Cloud Engineer - Product Operations Lead Cloud Services

About the role

This role serves as the Product Operations Lead for Mayo Clinic’s Cloud Platforms, partnering closely with the Principal Product Manager for Cloud Services.

Responsibilities

• Establishes operating cadence, coordinates across product, engineering, architecture, operations, security, and finance teams, and maintains leadership-ready product artifacts.
• Ensures consistent, predictable execution across the cloud product portfolio (e.g., Azure, Google Cloud, AI/ML platforms, HPC, and shared cloud foundations).
• Enables delivery by enabling execution rigor, transparency, and follow-through within Mayo’s Cloud Product Operating Model.
• Owns execution mechanics, operational discipline, and cross-team coordination, ensuring decisions translate into clear plans, tracked commitments, and measurable outcomes.
• Works with developers and is responsible for the "Ops" part of DevOps.
• Led the implementation and integration of cloud solutions and technologies across business and IT functions, products, and platforms.
• Responsible for compliance of cloud solutions to architectural standards.
• Partners with security staff to ensure Cloud solutions support maintenance of a secure technology environment.
• Implements governance for role-based access control (RBAC), cost containment, and cloud provider account management.
• Creates and determines Cloud systems specifications, input/output processes, and working parameters for hardware/software compatibility.
• Evaluates technical requirements to determine the impact of Cloud technologies on the infrastructure including equipment redundancy and capacity requirements.
• Creates the physical design for cloud-based solutions for infrastructure and platforms.

Qualifications

• Bachelor’s degree with 5 years’ demonstrated technical experience and 1 year of demonstrated leadership experience, or Associate’s degree with 7 years’ experience and 1 year of demonstrated leadership experience, or HS/GED with 9 years of experience and 1 years’ of demonstrated leadership experience in a large, complex organization like Mayo Clinic may be considered in lieu of the degree.
• Demonstrated ability to work across multiple environments including cloud and on-premise, and multiple operating systems.
• Functional understanding of cloud ecosystem and leading-edge cloud emerging technologies.
• Working knowledge of the practical application of engineering and technology including applying principles, techniques, procedures, hardware and tools to the design and production of various products and services.
• Working knowledge of data center design best practices.
• Knowledge of and ability to apply DevOps principles and ways of working.
• Ability to develop and deliver requirements, concepts of operations, use cases, demonstrations, and presentations to both one-to-one and in small groups.
• Knowledge of approaches, tools, and techniques for anticipating, recognizing, managing, and resolving technical (hardware, software, application, or operational) problems.
• Ability to effectively communicate with and present to senior management and executive stakeholders (e.g., IT Leadership).
• Certification in cloud engineering is required.

Pay

$141,024.00 - $204,526.40 / year

Schedule

Full Time

M-F 8am-5pm

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retail: Competitive retirement package to secure your future.

Remote Work

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. This position is 100% remote within the United States.