IT Scrum Master - DOD
INNOVIM is seeking an IT Scrum Master to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This role is based at either Schriever Space Force Base, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL. Relocation assistance is not available, and remote/telework is not permitted. An active DoD Secret clearance is required, with the ability to obtain a Top Secret clearance. Travel may be up to 10% of the time.
About the Role
The IT Scrum Master will operate in an onsite, hybrid environment, facilitating collaboration across geographically dispersed technical teams in Huntsville and Colorado Springs. This role involves close partnership with the Release Train Engineer (RTE) to align the Scrum Master role with program-level SAFe frameworks and Agile release trains.
Responsibilities
- Partner directly with the RTE to define, mature, and align the Scrum Master role with program-level SAFe frameworks and Agile release trains.
- Collaborate with the RTE to design, implement, and train the IT team on customized Agile processes, helping technical staff transition to a structured Agile delivery model.
- Establish a cohesive "one-team" dynamic across geographically split locations (HSV and COS) using virtual collaboration tools and an inclusive hybrid engagement model.
- Facilitate an optimized Agile battle rhythm tailored to the operational needs and delivery cycles of IT and infrastructure teams.
- Guide and coach the team and organization on Agile/Scrum practices to deliver high-quality IT solutions.
- Assist the Product Owner and Technical Leads with backlog maintenance, prioritizing IT initiatives, and translating technical requirements into actionable user stories.
- Ensure all planning data is documented in the system of record for accurate reporting and metrics development.
- Deliver metrics to the RTE on a recurring (weekly) basis.
- Identify, track, and resolve impediments or blockers hindering the team’s ability to meet Sprint goals.
- Manage and track team capacity, sprint velocity, and burn-down charts using Agile lifecycle management tools.
- Facilitate cross-team coordination and dependency management, especially for complex enterprise system upgrades or break/fix activities.
- Ensure IT service delivery and cybersecurity compliance tasks are integrated into the Agile workflow.
- Foster a culture of continuous improvement, collaboration, and accountability within the team.
- Influence and mentor highly technical engineers who may be new to Agile frameworks.
- Align team-level operations with the broader organizational vision defined by the program's RTE.
- Manage remote/virtual team dynamics, ensuring active participation and communication across multiple time zones.
- Quickly learn challenging IT and infrastructure concepts to better understand team impediments and technical debt.
- Operate in an ambiguous, "greenfield" environment to build and document standard Agile processes from the ground up.
- Identify project risks, resource bottlenecks, and opportunities to improve team efficiency.
- Facilitate effective communication with senior customer management, Product Owners, and technical staff.
- Maintain a "can-do" attitude in a high-pace, dynamic enterprise IT environment and embrace change.
Requirements
- 4+ years of general (full-time) work experience, which may be reduced with completion of advanced education.
- 2+ years of directly related experience as a Scrum Master, Agile Coach, or Project Manager.
- Current Agile certification (e.g., Certified ScrumMaster (CSM), Professional Scrum Master (PSM I), or SAFe Scrum Master (SSM)).
- Experience using Agile management and collaboration tools (e.g., Jira, Confluence, or Azure DevOps) for remote and hybrid teams.
- Experience applying Agile methodologies to IT operations.
- Active DoD Secret Security Clearance, with the ability to obtain a Top Secret clearance.
Qualifications
- Active DoD Top Secret Security Clearance.
- Prior experience in Agile/Scrum practices within a technical team, ideally under the guidance of an RTE or Agile Coach.
- Experience working within the Scaled Agile Framework (SAFe), particularly in a DoD or government contracting environment.
- Technical background or previous experience in System Administration, Network Engineering, or IT Service Management.
- Experience integrating ITIL methodologies (Change, Incident, Problem management) with Agile processes.
- Current DoD 8570 IAT Level II certification (e.g., Security+ CE).
- Familiarity with DoD cybersecurity processes, such as RMF, Secure Host Baselines, and DISA STIGs.
- Advanced Agile certifications (e.g., A-CSM, PSM II, PMI-ACP, or SAFe Release Train Engineer).
Pay
$149,000 – $174,000 annually, depending on experience, education, and certifications.
Benefits
- Comprehensive nationwide Medical/Dental/Vision insurance programs.
- Life insurance.
- Matching 401k contribution.
- Educational and training support.