IT Recruiter

Role Description

Own the client. Drive delivery. Protect quality. Be the single point of accountability between client demand and execution.

What This Role Owns

• Client Interface (non-negotiable)
• Act as the primary SPOC for client stakeholders
• Manage expectations across demand, timelines, and quality
• Run governance cadence (weekly / monthly reviews)
• Build long-term trust to drive repeat business
• Convert client requirements into actionable hiring / delivery plans
• Drive the end-to-end pipeline: submissions → interviews → closures
• Ensure speed, quality, and fit of talent delivered
• Escalate risks early and drive quick resolution
• Ensure SLA adherence (TAT, quality, compliance)
• Own issue resolution end-to-end
• Prevent delivery surprises through proactive communication
• Anchor: Strong relationship management, expectation control, and issue resolution
• Stakeholder Alignment
• Align client, recruiters, and internal leadership
• Remove friction across the hiring lifecycle
• Drive clarity on priorities and expected outcomes
• Reporting & Insights
• Own dashboards: demand, pipeline, closures, and aging
• Use data to drive decisions, not just reporting
• Account Growth
• Identify expansion opportunities within the account
• Partner with sales teams for growth and renewals
• Convert delivery credibility into revenue growth

Success Metrics

• Client satisfaction / NPS
• Fill rate & time-to-fill
• Submission → hire conversion
• SLA adherence
• Account growth

Reporting & Insights

Own dashboards: demand, pipeline, closures, and aging

Use data to drive decisions, not just reporting

Stakeholder Alignment

Align client, recruiters, and internal leadership

Account Growth

Identify expansion opportunities within the account

Partner with Sales Teams

Partner with sales teams for growth and renewals

Company Information

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Equal Opportunity Employer

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.