IT Project Manger

Job Summary

The Project Manager will lead the planning, execution, and delivery of technology projects across our client's manufacturing, commercial, and corporate functions. This role is dedicated primarily to the IT project portfolio, which spans cloud and infrastructure, ERP, Salesforce and CRM, website and digital, AI, and data and analytics. The successful candidate will be an organized, self-directed leader with at least 3 years of experience managing technology projects, hands-on Agile delivery experience, and an active PMP certification.

Responsibilities

• Manage the full lifecycle of assigned projects, from intake and business case through planning, execution, go-live, and closure

• Lead delivery using Agile and Scrum practices, including backlog refinement, sprint planning, stand-ups, and retrospectives, applying hybrid approaches where release windows, cutovers, or vendor milestones require a more structured plan

• Lead cross-functional project teams spanning IT, operations, engineering, quality, supply chain, finance, sales, and human resources, negotiating priorities and trade-offs where departmental objectives compete

• Select, direct, and hold accountable external implementation partners and vendors, including statements of work, deliverables, milestones, and change orders

• Define measurable business outcomes with project sponsors, including adoption targets, operational readiness criteria, and the benefits each investment is expected to deliver

• Drive organizational change management and end-user readiness, including communication planning, training, cutover planning, and post go-live support

• Confirm value realization after go-live by measuring results against agreed success criteria and reporting outcomes to sponsors and the PMO

• Maintain project plans, schedules, and RAID (risks, assumptions, issues, dependencies) logs, and actively manage risks, issues, and cross-project dependencies, escalating to the PMO Manager and VP of IT as appropriate

• Manage project financials, including estimates, capital and operating expense classification, purchase requisitions, and validation of vendor invoices against approved budget

• Facilitate project team, stakeholder, and steering committee meetings, and deliver clear, accurate status reporting to sponsors and executive audiences

• Ensure projects comply with IT governance, information security, data privacy, and change control standards

• Support and strengthen PMO standards, templates, and portfolio reporting, and lead or assist select non-IT initiatives at the direction of the PMO Manager

Qualifications

• Demonstrated ability to manage multiple concurrent technology projects of varying size and complexity

• Breadth across technology domains such as cloud and infrastructure, ERP, CRM, digital and web, AI, and data and analytics, with the ability to come up to speed quickly on unfamiliar platforms

• Working knowledge of Agile and Scrum, with the judgment to apply hybrid approaches when a project requires a more structured delivery plan

• Past success delivering cross-functional projects, including the ability to lead and hold accountable team members who do not report to the Project Manager

• Strong vendor and partner management skills, including coordination of statements of work, deliverables, and change orders

• Ability to define, measure, and communicate business outcomes such as user adoption, operational readiness, and benefit realization

• Familiarity with enterprise business systems in a manufacturing setting. Infor SyteLine / CloudSuite Industrial experience a plus

• Proficiency with project management and collaboration tools such as Jira, Microsoft Project, Smartsheet, or similar platforms

• Strong facilitation, negotiation, and conflict resolution skills

• Excellent verbal and written communication skills, with strong organizational skills and attention to detail

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a similar field

• Minimum of 3 years of experience managing technology projects

• Experience in a manufacturing environment is strongly preferred

• Active PMP (Project Management Professional) certification required

• Demonstrated experience delivering projects using Agile and/or Scrum. Scrum or Agile certification such as CSM, PSM, or PMI-ACP is a plus

• Experience delivering projects across more than one technology domain, such as ERP, CRM, cloud, digital, or analytics, preferred

• Self-motivated and comfortable working in an independent working environment

• Excellent interpersonal communication skills and ability to present ideas