IT Project Manager- Human Resource Information System

About the role

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The Project Mace, as part of MPA delivery partner joint venture of Mace-Parsons-Arcadis, have been selected as the Gateway Development Commissions partners of choice to support the GDC across the Gateway Program in New York, inclusive of the Hudson Tunnel Project. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. A milestone project supported by the bipartisan Infrastructure Investment and Jobs Act (IIJA), the project is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history.

Responsibilities

• Lead enterprise software implementation projects from initiation through production deployment, stabilization, and transition to operational support.
• Develop and maintain project plans, schedules, budgets, resource plans, risk registers, issue logs, decision logs, and status reports.
• Manage project scope, timelines, deliverables, dependencies, and stakeholder expectations.
• Facilitate project meetings, steering committee meetings, workshops, and executive briefings.
• Monitor and communicate project status, risks, issues, decisions, and mitigation strategies.
• Lead the implementation of the organization’s Human Resources Information System.
• Coordinate activities among leaders overseeing Human Resources, Payroll, Benefits, Information Technology, Finance, Procurement, and external vendors.
• Oversee requirements gathering, solution design, configuration reviews, testing, training, deployment, and post-go-live support.
• Ensure successful organizational readiness and adoption of new processes and technology.
• This role may also manage additional business application and technology projects.
• Coordinate cross-functional business process improvement and system modernization initiatives.
• Apply consistent project governance and implementation practices across the enterprise software portfolio.
• Serve as the primary project liaison between the organization and software vendors, implementation partners, and consultants.
• Track vendor deliverables, milestones, staffing commitments, contractual obligations, and acceptance criteria.
• Coordinate issue resolution, escalation, and decision-making activities.
• Support contract compliance, deliverable review, and project closeout.
• Coordinate system integrations, data cleansing, mapping, conversion, validation, and migration activities.
• Work with technical and functional resources to ensure solution quality, security, performance, and alignment with business requirements.
• Plan and coordinate system testing, integration testing, user acceptance testing, parallel testing where applicable, defect remediation, and go-live readiness reviews.
• Work with vendors to develop project communication, stakeholder engagement, and organizational change management plans.
• Coordinate training, documentation, knowledge transfer, and user readiness activities.
• Support adoption of new systems and business processes across affected departments.
• Facilitate the transition from project implementation to operational ownership and support.

Requirements

• Bachelor’s degree in Information Technology, Information Systems, Business Administration, Project Management, Human Resources, or a related field.
• Five or more years of project management experience leading business application or enterprise software implementation projects.
• Experience managing the complete software implementation lifecycle, including requirements, configuration, integration, data migration, testing, deployment, and stabilization.
• Experience managing vendors, consultants, and cross-functional teams.
• Experience with project governance, risk management, schedule management, and executive-level status reporting.
• Strong written, verbal, facilitation, and presentation skills.
• PMP or comparable project management certification.
• Agile, Scrum, or hybrid project management experience or certification.
• Experience implementing an HRIS/HCM platform such as UKG, Workday, SAP SuccessFactors, Oracle HCM, HiBob, ADP Workforce Now, or a comparable enterprise