IT Project Manager

ESSENTIAL DUTIES & Responsibilities

• Lead end-to-end planning and delivery of IT initiatives in partnership with business stakeholders, ensuring clarity on scope, priorities, dependencies, risks, and outcomes.
• Facilitate pragmatic project governance appropriate to the organization’s informal project management culture.
• Capture and track milestones, risks, and decisions; proactively remove blockers and escalate issues when required.
• Produce concise, executive-ready status updates focused on progress, risks, value delivery, and next actions.
• Partner with business and IT leaders to ensure solutions are implemented effectively—not just delivered technically.
• Support solution rollout planning, readiness assessment, adoption activities, and transition to operations.
• Ensure roles, responsibilities, and process changes are clearly understood and documented as part of delivery.
• Design and document scalable delivery processes, templates, and playbooks to improve IT execution consistency over time.
• Identify and introduce fit-for-purpose tools for planning, tracking, communication, and delivery governance—balancing rigor with agility.
• Continuously improve delivery practices based on lessons learned, delivery challenges, and organizational maturity.
• Act as a coordination and control point for IT vendors and implementation partners across active initiatives.
• Support contract execution, service expectations, and issue resolution in collaboration with IT and procurement leadership.
• Audit, risk, and governance support.
• Support internal and external audits related to IT initiatives, delivery controls, and process documentation.
• Ensure core delivery artifacts, approvals, and decision logs are maintained to an audit-appropriate standard.
• Help standardize lightweight governance practices that reduce operational risk without slowing delivery.
• Cross-functional leadership & CIO enablement.
• Serve as a trusted partner to the CIO, helping translate strategy into executable initiatives.
• Engage regularly with department leaders (IT, Data, Finance, Operations, Compliance) to align priorities and sequencing.
• Support capacity planning, intake clarity, and prioritization across the IT portfolio.

Qualifications & Skills

• Bachelor’s degree in information systems, business, or equivalent experience.
• 5–8+ years of experience in IT project, program, or delivery management in a complex, cross-functional environment.
• Proven ability to deliver outcomes in organizations with evolving or informal project management standards.
• Experience launching or facilitating a data governance framework is a plus.
• Strong experience working directly with senior leaders and executive stakeholders.
• Demonstrated success in leading initiatives without formal authority.
• Exceptionally organized with strong follow-through.
• Proactive problem solver with a “figure it out and fix it” mindset.
• Comfortable navigating ambiguity and creating structure where none exists.
• Strong written and oral communication; able to translate complexity into executive-level clarity.
• Influential relationship builder who earns trust quickly across functions.

Pay

Competitive benefits: Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO Plan, employee and family assistance program, ergonomic furniture program, performance bonus, and much more!

Schedule

Hybrid work environment supported by flexibility and access to inspiring and innovative workspaces.

About Us

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!

Company

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

We are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts!