IT Project Engineer

About the role

This role is a critical, hands-on technical resource on our Service Delivery team, bridging the gap between our frontline support and our senior engineering staff. The IT Project Engineer is responsible for the full lifecycle management of our end-user computing environment, including desktops, laptops, and mobile devices. This individual will serve as a primary point of contact for complex technical escalations and will have a heavy responsibility for the technical planning and integration of new business acquisitions. The role is critical to ensuring our employees have secure, reliable, and efficient tools, and will work to automate, streamline, and improve client systems management processes.

Responsibilities

• Project & M&A Integration
  • Lead the technical planning and execution of IT system integrations for newly acquired companies.
  • Perform domain migrations and account consolidations.
  • Oversee end-user device migrations and network infrastructure alignment.
  • Perform after-hours and weekend work as needed to support critical cutovers and go-live events during M&A projects.
• Device Lifecycle Management
  • Develop, maintain, and deploy standardized operating system images for Windows and macOS environments using tools like Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Windows Autopilot.
  • Manage the physical and virtual endpoint lifecycle from procurement and deployment to maintenance and retirement.
  • Maintain an accurate inventory of all client hardware and software assets.
• Software Deployment & Application Management
  • Package, test, and deploy software applications, updates, and security patches to all managed endpoints.
  • Manage enterprise software licenses and ensure compliance across the organization.
  • Maintain the corporate software library and troubleshoot application deployment issues.
• Endpoint Security & Patch Management
  • Administer the monthly patch cycle for operating systems and third-party applications to mitigate vulnerabilities.
  • Manage and monitor endpoint security solutions, including anti-virus/anti-malware, disk encryption, and host-based firewalls.
  • Ensure