IT Project & Capital Program Coordinator - Newark, NJ/Hybrid

Key Responsibilities

• Support planning, coordination, scheduling, and milestone tracking for Capital Department and Police-driven capital projects
• Track actions, risks, issues, assumptions, and dependencies; support structured follow-up to ensure timely resolution
• Aid in preparation and maintenance of project documentation, schedules, status reports, dashboards, and meeting materials
• Cross-functional coordination with internal departments, Police stakeholders, external partners, consultants, and vendors
• Provide coordination and follow-up support for strategic, organization-wide IT and innovation initiatives
• Align capital delivery schedules, operational requirements, and IT/technology milestones
• Coordinate dependencies across infrastructure, communication systems, applications, data, cybersecurity, and operational technology workstreams
• Support development and maintenance of IT scope documentation, including high-level solution descriptions, system inventories, and technical dependency mappings
• Document functional and non-functional requirements, including availability, performance, security, data, and reporting requirements
• Create and maintain technical artefacts such as requirement traceability matrices, interface inventories, integration diagrams, and environment overviews
• Support change control processes related to IT scope, ensuring impacts to cost, schedule, risk, and operations are documented and communicated
• Work with various internal and external stakeholders to elicit, document, and validate business and operational IT requirements
• Translate business needs into structured requirement documentation suitable for IT planning, estimation, and implementation
• Coordinate reviews and approvals of IT requirements, scope, and deliverables with internal IT teams and external vendors
• Support documentation and coordination related to data governance, including data flows, data ownership, data standards, system integration, and reporting requirements
• Affirm technology solutions align with enterprise architecture, cybersecurity, privacy, and data governance frameworks
• Support testing, readiness, and operational handover activities related to IT-enabled solutions
• Supplemental coordination capacity to complement existing internal resources and contractors
• Support consistent communication, documentation control, version management, and audit-ready records
• Perform other related project coordination and strategic initiative support duties as required

Required Qualifications & Experience

• Demonstrated experience supporting IT-enabled projects, capital programs, or large-scale public-sector initiatives
• Proven ability to understand and document complex technology environments, including infrastructure systems, communication systems, and passenger-facing or public-facing technologies
• Experience reviewing and interpreting system architectures, interface diagrams, data flows, and technical specifications to support planning, coordination, and dependency management
• Experience coordinating between business units, IT teams, and external vendors to align system requirements, scope, and deliverables
• Demonstrated experience producing and maintaining structured project and IT documentation, including requirements, dependency mappings, and integration documentation
• Strong analytical, organizational, and follow-up skills, with the ability to manage multiple priorities in complex, multi-stakeholder environments

Preferred Qualifications

• Experience supporting Police, public safety, transportation, or government organizations
• Familiarity with enterprise IT environments, system integration approaches, and data governance concepts
• Experience supporting digital transformation, innovation initiatives, or major event readiness programs
• Knowledge of project management and delivery methodologies (e.g., PMBOK, Agile, hybrid environments)

Reporting & Working Relationships

• Reports to the Head of Innovation
• Works closely with Capital Department teams, Police stakeholders, IT teams, consultants, and external partners