IT Programmer/ Analyst II

About the role

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Fort Worth Water is hiring an IT Programmer/Analyst II to support the Field Operations Division of the Water Department. This is an exciting opportunity to provide technology solutions and technical support for a division responsible for critical water and wastewater infrastructure throughout the City of Fort Worth. Field Operations is responsible for the operation and maintenance of the City's water distribution and wastewater collection systems.

The IT Programmer/Analyst II develops, maintains, modifies, and supports moderately complex information systems and applications used to meet business and operational needs. The position works closely with department staff to understand business requirements, develop technical solutions, troubleshoot issues, and provide ongoing application support. The IT Programmer/Analyst II defines system scope and objectives through research and fact-finding; develops or modifies moderately complex information systems; prepares detailed specifications from which programs will be written; designs, codes, tests, debugs, documents, and maintains programs; participates in application systems analysis and programming activities; and provides technical assistance to staff within the Water Department.

Responsibilities

• Analyze information processing requirements and systems including hardware and translate business requirements into logical, economical, and practical technical solutions
• Participate in the analysis, design, development, implementation, and maintenance of information systems supporting Water Department operations
• Work with Field Operations staff to identify technology needs and develop solutions that improve operational efficiency and service delivery
• Create and modify queries, forms, tables, reports, and other database objects
• Serve as primary point of contact providing rapid-response software, hardware, and application support to internal office staff and field crews, resolving multiple daily technical requests to maintain continuous field and facility operations
• Provide training and technical support to end users through one-on-one assistance, demonstrations, and training sessions

Qualifications

Minimum Qualifications

• Bachelor's degree from an accredited college or university with major course work in Computer Science, Information Systems or a related field
• Two (2) years of responsible experience in computer programming, analytics, and support
• Valid Texas Driver's License

Preferred Qualifications

• Experience developing, modifying, testing, maintaining workorder applications and user support
• Experience with database design, queries, reports, and data integration
• Experience translating business requirements into technical solutions
• Experience troubleshooting application, software, database, and hardware issues for office and field staff

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, and sedentary work. Sedentary work involves exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Pay

$73,689 – $95,914 annual compensation

Schedule

Monday – Friday, 7:00am – 4:00pm (working in office team environment)

Benefits

• 11 Paid Holidays
• Medical
• Dental
• Vision
• Paid Time Off
• Pension Plan
• Professional Development Opportunities