IT Program Risk Manager - ITS4

About the role

The IT Program Risk Manager supports large, complex, and high-impact information technology initiatives for the Department of Children, Youth, and Families (DCYF). This role plays a key role in helping project and program teams successfully deliver transformational IT solutions by leading risk management activities across multiple concurrent initiatives.

Responsibilities

• Leading or supporting risk management activities—including risk identification, analysis, mitigation planning, monitoring, and reporting—within IT projects or programs.
• Developing or improving standardized risk management frameworks or practices used across multiple projects or programs.
• Analyzing complex information to identify risks, dependencies, or issues that may impact project or program outcomes and translating those findings into clear, actionable insights for stakeholders.
• Developing or contributing to project documentation such as risk registers, reports, or plans.
• Communicating clearly and effectively in a manner that facilitates mutual understanding with stakeholders.

Requirements

• Minimum of four (4) years of IT experience in project management, risk management, or application systems implementation.
• Experience leading or supporting risk management activities within IT projects or programs.
• Experience analyzing complex information to identify risks, dependencies, or issues.
• Experience developing or contributing to project documentation such as risk registers, reports, or plans.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.

Preferred Qualifications

• Experience leading risk management efforts across multiple concurrent IT projects or at a program/portfolio level.
• Experience presenting risk analysis, recommendations, or reporting to executive leadership or governance bodies.
• Experience leading risk management activities for large, complex, or multi-system IT initiatives.
• Experience working in a government or public sector environment.
• Experience using project or portfolio management tools (e.g., ServiceNow, Azure DevOps, Planview, or similar).
• Knowledge of project management methodologies (e.g., Agile, Waterfall, or hybrid approaches).
• Experience facilitating discussions and influencing stakeholders across multiple teams or organizations.

Skills

• Strong communication skills.
• Analytical thinking.
• Influence decision-making across diverse stakeholder groups.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving.

Benefits

• Paid vacation and sick leave.
• 12 paid holidays each year.
• Low-cost medical, dental, vision, and prescription drug plans.
• Fertility care, including IVF.
• Dental and orthodontic care for adults and children.
• 6 weeks paid leave for parents of newborn or newly adopted children.
• Pension plan that provides income when you retire (after working at least three years).
• Employer paid life insurance to provide support for your family in the event of death.
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury.
• Tax-free expense accounts for health, dental, and dependent care.

Pay

$37.07 - $61.14 / hourly; $77,402 - $127,660 / annually.

Schedule

Day Shift.

Qualifications

• Resume tips available here.
• A minimum of four (4) years of IT experience in project management, risk management, or application systems implementation.
• Experience leading or supporting risk management activities—including risk identification, analysis, mitigation planning, monitoring, and reporting—within IT projects or programs.
• Experience developing or improving standardized risk management frameworks or practices used across multiple projects or programs.
• Experience analyzing complex information to identify risks, dependencies, or issues that may impact project or program outcomes and translating those findings into clear, actionable insights for stakeholders.
• Experience developing or contributing to project documentation such as risk registers, reports, or plans.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.