IT Product Owner II

Career Growth

Career Growth: Advance your career with opportunities for leadership and personal development.

Culture of Excellence

Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.

Competitive Benefits

Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total Rewards

Total Rewards: Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave.

A Day In The Life

• Develop subject matter expertise in applications supporting VPC operations, including vehicle staging, inspection, quality control, accessory installation, production scheduling, and delivery coordination.
• Reverse engineer and document the applications via process flow diagrams E2E.
• Manage and understand the networking, servers and hardware utilized by the application.
• Keep the applications and servers updated to the latest version collaborating with vendors and MSPs.
• Collaborate closely with VPC operations teams to understand end-to-end business processes and translate them into functional and technical system requirements.
• Collaborate and provide excellent customer service to end users by working closely with the business, SAP functional leads, GST DevOps and AMS technical teams.
• Prioritize and manage product backlogs for VPC-focused systems; evaluate change requests and enhancements based on business impact and operational urgency.
• Define and document user stories, acceptance criteria, and test scenarios that reflect VPC process needs.
• Monitor and evaluate product progress at each stage of the process.
• Liaise with the product team and end-users to deliver updates.
• Lead sprint planning and agile ceremonies to drive timely execution of manufacturing-supporting IT initiatives.
• Design solutions that integrate well with the various business operations and are scalable.
• Provide application support including analysis, testing, tracking, and problem resolution.
• Support after hours deployments as needed.
• Research production problems and/or enhancement issues and make appropriate changes to the system. Initiate action and evaluate issues to develop alternative solutions.
• Apply expert knowledge and experience to resolve problems.
• Support the DevOps team to define and document solution architecture as part of a new initiative or enhancement.
• Act as recognized leader within the team and subject matter expert for assigned applications.
• Manage releases and patches for software and servers.
• Provide change management and training support to ensure successful adoption of updated systems and workflows at the VPC.
• Ensure applications comply with document control and quality assurance procedures, with a focus on reducing manual effort and improving throughput.

What We Need From You

• Bachelor's Degree Req
• 7-9 years experience in the field or in a related area or possess an equivalent combination of education and/or experience
• Required 5-7 years experience in preparing Process and Functional Design documents, along with strong acumen to understand, translate and map business processes
• Experience managing software changes, deployments and SAAS vendors
• Understanding database fundamentals including basic query wiring and familiarity with SQL servers
• Familiarity with Windows server administration including configuration and troubleshooting
• Practical understanding of core networking concepts, including IP addressing, subnetting, routing, DNS, and troubleshoot basic connectivity issues
• Passion and desire to drive for standardization
• Excellent ability to multi-task assigned duties and applications
• Educational Requirements
• Required
• Experience
• Required
• Skills
• Required
• Physical and Environmental Requirements
• 10%
• The associate will work from the Vehicle Processing Center 4 - 5 days a week and will travel to the Friedkin Corporate Campus for 1 day a week as needed. May occasionally (up to 10% of the time) be required to travel to other sites, including out-of-state, where applicable for business.

Join Us

The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at TalentAcquisition@friedkin.com. We celebrate diversity and are committed to creating an inclusive environment for all associates. We are seeking candidates legally authorized to work in the United States, without Sponsorship.