IT Product Manager I

Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. Our products operate in some of the toughest environments—from engines and landing gear to satellites, medical implants, missiles, and unmanned aerial systems. Based in Lynnwood, Washington, our facility delivers industry-leading aerospace and defense power and fluid solutions, including components that have flown 5 billion miles on NASA’s New Horizons spacecraft. Join a team of aerospace professionals committed to engineering excellence in a community nestled between Puget Sound and the Cascade Mountains.

About the role

The IT Product Manager I will provide support for the organization’s IT Oracle business systems, focusing on the Oracle ERP and/or Cloud applications.

Responsibilities

• Collaborate with business teams and colleagues to design solutions and interfaces that align with business initiatives.
• Maintain, enhance, and augment the core capabilities of Oracle ERP and/or Cloud applications.
• Configure, implement, and maintain Oracle modules and solutions.
• Code, test, and troubleshoot Oracle applications using appropriate software, hardware, database, and programming technologies.
• Manage Oracle enhancement requests, identify new solutions, and provide general support to address break fixes.
• Respond to user issues in a timely manner to support a fast-paced manufacturing environment.
• Gather requirements for new applications or modifications to existing applications through meetings with peers.
• Prepare technical documents, action plans, design specifications, and other solution-related documentation.
• Conduct end-user training upon completion of software solutions.
• Provide Level 1 and 2 support for deployed solutions.
• Modify standard software and applications to meet specified functional requirements.
• Interface with cross-functional teams and end users across multiple sites for requirements gathering, data mapping, testing, verification, user training, and project status communication.
• Manage small projects from start to finish, ensuring timely delivery.
• Support project planning, implementation, and training for new applications and upgrades.
• Mentor and transfer knowledge to less experienced team members to foster team growth and skill development.
• Provide occasional weekend and off-hours on-call support for critical Sev1 issues and scheduled activities.

Requirements

• 5+ years of experience with Oracle EBS Release 11i or 12 in an application support or consulting role.
• Full-cycle Oracle EBS implementation or major upgrade experience.
• Knowledge of software maintenance lifecycles.
• Strong knowledge of Oracle and other enterprise-class applications.
• Strong understanding of IT business systems and needs.
• BS degree in Computer Science, Engineering, or a related field.

Skills

• Ability to perform in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Self-driven and self-directed with a positive attitude.
• Excellent communication skills.
• Strong interest in efficiency and continuous improvement.
• Ability to work independently in a distributed team.
• Proven leadership ability, including demonstrated experience consulting with functional leaders and other IT product analysts and administrators.
• Strong documentation skills for both technical and non-technical audiences.

Eligibility

This position may require access to Controlled Data or Information. Only U.S. Persons will be considered. As a U.S. Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).

Preferred Qualifications

• 10+ years of progressive experience with E-Business Suite R12/11i, with specific knowledge in Supply Chain, Finance, Order Management, Shipping, Discrete Manufacturing, Standard Costing, and/or Service modules.
• Experience with Oracle Fusion.
• Basic SQL skills.

Working Conditions

• Standard office environment with substantial visual concentration on detail.
• Normal manufacturing environment conditions, which may require the use of safety equipment such as eye protection, gowning, masks, hearing protectors, heel/wrist straps, and other PPE.
• Exposure to unusual environmental conditions, including loud noises, cold temperatures, confined spaces, dust, or fumes.
• Flexible and willing to work overtime and weekends as needed.
• Occasional travel may be required.
• Approximate physical demands:
  • Standing: 10%
  • Sitting: 90%
  • Lifting: up to 25 pounds
  • Pushing: up to 25 pounds
• Mental/Visual: Use of computer, calculator, and filing cabinets.
• Workspace: Cubicle/desk.

Benefits

• Health care, dental, vision, life, and disability insurance starting the first day of the month.
• 15 days of paid time off accruing from the first day, plus 12 paid holidays per year.
• 401k retirement plan with company match.
• Education reimbursement eligible after 6 months of employment.

Pay

Salary range: $129,850 – $156,950 annual USD. This position is eligible for location-based pay and may include participation in a performance-based bonus program.