IT Product Manager

Primary Responsibilities

• Work with business stakeholders on approved products to develop and document product requirements and a prioritized roadmap, enabling development of new software and enhancements that align with the business's goals and objectives.
• Create, prioritize, and maintain the product backlog, ensuring it reflects the needs of stakeholders and the development team.
• Facilitate prioritization of development tasks to ensure timely delivery of high-impact features.
• Collaborate with technical teams and business units to ensure effective communication and document, validate, and manage platform requirements to ensure accurate development.
• Lead cross-functional teams through all phases of the Systems Development Life Cycle (SDLC), ensuring timely and accurate delivery of features and enhancements.
• Drive adherence to established procedures during development to ensure efficient and effective delivery of technical solutions.
• Continuously improve user experience, using feedback and data-driven insight, to design and develop new enhancements.
• Perform validation, testing, and stakeholder review to ensure new product development meets performance standards and delivers value to the business.
• Develop and maintain comprehensive product documentation and present completed software features to stakeholders as part of the development lifecycle to validate functionality and support final testing and acceptance.
• Document and transfer technical knowledge during the development phase to support deployment and ensure smooth delivery of new software features.
• Complete any additional responsibilities and/or duties as assigned.

Qualifications

• Minimum of 5 years of experience in a product management role or a closely related position such as application development manager.
• Proven ability to lead complex technology projects involving software development, system integration, or infrastructure upgrades.
• Strong familiarity with SDLC phases and associated project deliverables.
• Prior experience in managing cross-functional teams and engaging with both technical and business stakeholders.
• Strong organizational and problem-solving skills, with attention to detail and precision in execution.
• Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical audiences.
• Able to work a flexible schedule, including occasional evenings, weekends, and holidays as required.
• Demonstrated ability to manage sensitive information with integrity and discretion.