IT Product Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

About the role

The Product Manager will partner closely with assigned product and business team members to define solutions that align with customer needs and business objectives. This position will work with business stakeholders, development teams, design, and other cross-functional teams to facilitate their product area roadmap and drive product development. The product manager will drive business requirement gathering, understand the problem space, define user stories, acceptance criteria, and verify that development work meets stakeholders’ requirements. This role supports projects of low to medium complexity and ensures business, user, and technology needs are met through continuous analysis, iteration, solutioning, and delivery.

Responsibilities

• Serve as the voice of the customer for stakeholders to ensure their needs are heard and delivery teams receive necessary support.
• Translate user and business needs into high-level requirements for low to medium complexity work using a structured process for gathering, analyzing, documenting, and managing change.
• Assist in defining acceptance criteria for product features and ensure they are understood by the delivery team.
• Define key performance indicators (KPIs) and metrics to measure product success; monitor performance and make data-driven decisions.
• Maintain detailed documentation such as gap analyses, business process flow charts, decision tables, features, and business requirements.
• Provide input during the implementation phase, compose standard operating procedures (SOPs), and participate in design reviews.
• Collaborate with Quality Engineering (QE) to ensure products meet high standards of quality, performance, and reliability.
• Monitor product performance post-implementation and provide continuous improvement recommendations.
• Collaborate with engineering, design, marketing, sales, and customer support teams for successful product development and launch.
• Facilitate communication and alignment across departments to achieve product goals.
• Actively participate in squad ceremonies, review work, provide feedback, and accept work as applicable.
• Assist in managing the product backlog by grooming and prioritizing work in line with product strategy and OKRs.
• Develop and maintain relationships with customers and business partners to drive satisfaction.
• Operate in a cross-cultural and complex matrixed environment to build consensus across functions.
• Communicate product updates and releases to internal and external stakeholders.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Act with an inclusion mindset and model these behaviors for the organization.

Requirements

• Bachelor’s Degree in Life Sciences, Engineering, Marketing, Business, Finance, or related field; or High School Diploma/GED and 4 years of relevant experience.
• 4+ years of relevant professional experience.
• Familiarity with Agile methodologies and product management tools.
• Demonstrated ability to perform essential duties with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Proficiency with workforce management and business applications such as Calabrio, Concur, or XTRAC.

Benefits

• Career development with an international company.
• Free medical coverage in the Health Investment Plan (HIP) PPO medical plan (eligibility in the next calendar year).
• Excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, Freedom 2 Save student debt program, and FreeU education benefit for bachelor’s degrees.
• Recognition as a great place to work in dozens of countries and named one of Fortune’s most admired companies.
• Recognition as one of the best big companies to work for, as well as a top workplace for diversity, working mothers, female executives, and scientists.

Pay

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.