IT & OT SOC Manager

Essential Duties And Responsibilities

• Lead day-to-day operations as a player/coach of the Security Operations Center (SOC) providing 24x7 monitoring, detection, and response across IT and OT environments
• Manage SOC personnel, including staffing, training, performance management, and on-call or shift coverage
• Oversee incident detection, investigation, response, and escalation processes for both IT and industrial control system (ICS) environments
• Drive adoption, governance, and continuous improvement of AI-enabled SOC capabilities, including machine-learning-based detections, analytics, and response automation
• Ensure traditional and AI-driven detections and automation are properly tuned, measurable, explainable, and aligned with SOC procedures and risk tolerance
• Manage relationships with Managed Detection and Response (MDR) providers, including onboarding, operational integration, SLAs, performance reviews, and escalation handling
• Ensure effective monitoring and protection of OT/ICS, SCADA, and critical infrastructure environments in partnership with engineering and operations teams
• Own SOC operational metrics and reporting, including detection and response, alert quality, detection coverage, and automation effectiveness
• Maintain SOC policies, procedures, playbooks, and documentation aligned with industry frameworks (e.g., NIST, MITRE ATT&CK, MITRE ATT&CK for ICS)
• Collaborate with IT, OT, Infrastructure, Compliance, and executive leadership to continuously strengthen the organization’s security posture

Qualifications

• Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree
• High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 5 years of relevant work experience (in addition to education requirement).

Physical Requirements

• Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Benefits

• Medical, Dental, Vision, Life Insurance and Short Term Disability
• Stock Purchase Plan, Company match on 401K
• Paid Vacation, Holidays, and Personal Days