IT Operations & Security Manager

Position Overview

We are seeking a seasoned IT leader to join our dynamic team. Reporting to the CEO, you will oversee IT operations, corporate security, and digital workplace initiatives. The successful candidate will lead a team, manage compliance and security platforms, and drive technology initiatives to support our growing software business.

The Role

Lead security and compliance initiatives, including vulnerability management, patching, endpoint protection, logging, and monitoring.
Serve as a key partner to leadership, engineering, compliance, and business teams to ensure systems, infrastructure, and data remain secure, efficient, and highly available.
Drive business value through technology, ensuring IT initiatives are aligned to revenue growth, operational efficiency, risk reduction, and user productivity.
Supporting compliance and audit readiness efforts such as SOC 2, ISO 27001, HIPAA, GDPR, or other regulatory frameworks.
Provide expert technical support while overseeing the deployment, configuration, and administration of cloud network resources, including servers, routers, VPN, and firewalls.
Handle DNS administration, implement and configure TCP/IP environments, and troubleshoot network problems.
Practice servant leadership in your role and as the manager of the IT team. Be responsible for hiring, training, project management, and performance management of all team members.
Manage SaaS vendor relationships, software licensing, and tool consolidation efforts to improve efficiency and control costs.
Own the IT budget, coordinating with both the Finance and Executive teams for future needs, gaining accurate bids from external resources for the best value, and watching current costs accrued through day-to-day activities.
Own and optimize the Google Workspace, including enterprise security policies.

Requirements

• 5+ years of experience in IT infrastructure support and management
• 1+ years of experience with cloud services and technologies (AWS, MS Azure, GCP) and/or foundational cloud certification (AWS Cloud Certified Cloud Practitioner, Microsoft Azure Fundamentals, Google Cloud Foundations)
• Experience with regulatory frameworks such as SOC 2 or ISO 27001
• 1+ years of people management experience
• Experience with databases, networks (LAN, WAN), and patch management
• Familiarity with SQL and database operations

Preferences

• Bachelor's in Information Technology, Computer Science, or a related discipline
• Certifications such as ITIL Foundation or higher, CISM, CISSP, etc.

Benefits

• Empowered, Agile Teams
• Flexible Work-Life Balance
• Generous Time Off
• Benefit Package
• Annual & Quarterly Events and Growth Opportunities