IT Operations Intern (Summer 2027)

About the role

Position Purpose Endpoints (laptops, desktops), Network infrastructure, VOIP phone systems, printers/copiers, Engineering and non-Engineering software and general support for 7 U.S. and 2 international sites.

Responsibilities

• Installation and setup of new computers, thin clients and users
• Proper disposal of old equipment - reimaging and user data backup/restorations
• Installation of profile-specific items including email, network printers, specialty software, etc.
• Purchase of I.T. equipment and supplies (laptops, desktops, flat panels toner, etc.)
• Phone system support
• Configuration of network equipment including switches and cabling
• Support of core security technologies including Anti-virus, DLP, patching, VPN
• Management of objects within AD
• General support and troubleshooting

Requirements

• Ability to travel to division and plant sites as required (limited to none)
• Frequent sitting, work at computer for extended periods of time
• Office setting; exposure to cold data rooms where equipment is located; exposure to suspended cabinets requiring training and use of company lifts; plant floor environment requires the wearing of protective equipment
• Strong verbal, written and interpersonal skills; must exhibit the highest professionalism, self-initiative, enthusiasm, and work ethic; customer service skills: ability to demonstrate patience and understanding when helping users of IT services

Qualifications

• Current studies in the field of I.T. with a concentration in networking or infrastructure
• Experience with currently supported Microsoft operating systems at both the desktop and server level
• Basic understanding of network concepts
• Knowledge with terminating and testing cables
• Project-orientation
• Strong customer-service orientation
• Effective communication skills

Benefits

We offer a full complement of benefits that include medical, dental, and vision insurance; life, travel, and disability insurance; a flexible spending account; 401K plans; a pension plan; paid holidays and vacation. We also offer financial assistance programs if you decide to adopt a child or want to pursue further education. We have a comprehensive wellness program and an Employee Assistance Program, that supports individuals in the proactive management of their overall health and wellness.