IT Operations Field Specialist
RadNet · Carmel, IN · 2 days ago
On-siteInformation Technology$26–$32/hrFull-time
Responsibilities
- Assist staff with the installation, relocation, configuration, and ongoing functionality of desktop computers, peripheral equipment, and software within established standards and guidelines.
- Computer imaging and hardware troubleshooting of both laptop and desktop computers, along with a thorough understanding of Microsoft operating systems and accompanying software.
- Maintain inventory levels and facilitate/track shipments of IT equipment to end users.
- Act as liaison between IT and Branch Sites/Offices for various IT and Operational projects and evolutions.
- Monitor and complete all support and project-related tasks and activities.
- Enter, monitor, and complete all entries in the Support Desk tracking system, which includes stating the issues, listing all troubleshooting steps, providing a resolution, and marking the records as complete.
- Utilize industry best practices to maintain the appropriate level of LAN/WAN and computer systems security as established.
- Identifies and works with Cyber Team support staff to rectify any noted deficiencies.
- Basic troubleshooting abilities for MAC, iOS, and Android Operating Systems.
- Other duties and responsibilities as requested.
Requirements
- If You Are Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
- To Ensure Success In This Role, You Must Have Level of knowledge equivalent to that ordinarily acquired through completion of an Associate’s degree in a related technical field, as well as a minimum of 2 years of related work experience.
- CompTIA A+ Certification preferred
- CompTIA Network+ Certification preferred
- Must hold a current and valid driver's license in good standing
Qualifications
- Vehicle Access: if not owned, candidates must demonstrate the ability to secure transportation as needed
Benefits
- We Offer Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
Pay
Pay Range: $26.00 - $32.00 per hour